Frequently Asked Questions

Everything you need to know about your Renu Oberoi experience.

What is the standard delivery timeline for my order?

Domestic orders are typically delivered within 5-7 business days, while international shipping may take 10-15 business days depending on the destination and customs processing.

How can I track the status of my shipment?

Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to our courier partner's portal.

What is your return and exchange policy?

We offer a 14-day return policy for unused items in their original packaging. Please note that personalized or final sale items are not eligible for return or exchange.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and secure bank transfers. All transactions are encrypted to ensure your financial data remains protected.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How do I ensure I am purchasing the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart to ensure a perfect fit before placing your order.